Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Queuble's Terms and conditions are aggregated into the Queuble Way Of Life (QWOL) to protect your privacy, rights and data and to enable safe and fair consultations.
By accessing and using this application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
By accessing and using this application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You have the right to access and delete all your account information and request how your information are being used at any time.
Your use of the application is also governed by our Privacy Policy.
Account Information: name, email, DOB.
Profile Information: expertise, experience, and availability.
Payment Information: credit card details or other financial information. This information is processed by us and Stripe, our partner and a secure third-party payment processor.
Communications: customer support requests.
Appointment informations: We collect information such as topic, goal, context and contextual image to provide invitees with useful information for them to prepare for the meetings. These data are only visible to the creator and the destinator ie the invitee. These informations are not tracked, analyzed or used in any algorithm for the benefit of the app. We consider these encounters private and confidential.
Usage Information: We collect information about your use of the App, such as the date and time of your calls, the duration of calls, and the features you use. These informations are used to curate your experience and improve the app overall.
Call Data:
Video and Audio Data: During video calls, we process video and audio data to facilitate the communication between users. We do not record or store video or audio data from calls unless both parties explicitely requests it.
We use your information for the following purposes:
Provide and maintain the App: To operate the App, facilitate video calls, manage user accounts, and provide customer support.
Facilitate connections: To connect users with experts based on their needs and expertise.
Process payments: To process payments for calls and other services.
Communicate with you: To send you important notifications, updates, and marketing communications (where permitted).
Improve the App: To analyze usage patterns, identify areas for improvement, and develop new features.
Ensure security: To detect and prevent fraud, abuse, and other harmful activity.
Comply with legal obligations: To comply with applicable laws and regulations.
We may share your information with the following parties:
Experts: We share your information with experts to facilitate connections and provide services.
Service providers: We share information with third-party service providers who assist us with payment processing, data storage, analytics, video streaming and processing, and other services. These service providers are obligated to protect your information.
Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Account information: You can update or delete your account information at any time through the App settings.
Marketing communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or through the Contact us page.
You have the option to contact Stripe via the contact us page to request specific account changes.
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure.
Our App is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App and/or sending you a notification.
Note: Under the GDPR, you have the following rights:
Right of access: You have the right to obtain access to your data and to a confirmation as to whether or not its being processed.
Right to rectification: You have the right to have inaccurate personal data about you corrected.
Right to erasure ("right to be forgotten"): You have the right to have your personal data erased under certain circumstances.
Right to restriction of processing: You have the right to restrict the processing of your personal data under certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
Right to object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR.
To exercise any of these rights, please contact us through the contact us page on the Queuble app.
You retain ownership of any content you submit to the application. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display that content.
You agree not to: • Violate any laws or regulations • Impersonate others • Broker any information that is legally protected or acquired illegally .Infringe intellectual property • create content that is offensive, discriminatory or predatory. • Create content that is hateful, harmful, criminal or pornographic • Upload malicious code • Engage in fraudulent or deceptive behaviors • Interfere with the application's operation • Collect and use user data without consent
We reserve the right to terminate or suspend your account and access to the application at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions.
We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes via email or through the application.
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